How does your organisation view IT within the organisation?

Balanced Score Card
An organisation’s perception of how IT contributes to the organisations bottom line varies widely. Some organisations see IT as an overhead and the strategy is to minimise IT costs, whereas other organisations see IT as leverage to increasing their competitiveness and keeping ahead of competition.  The word innovation is overused , but it is still  a useful catch-all for the various approaches that organisation employs to gain competitive advantage in the market place, both from use of technology, or by utilising a novel approach.


Look within your organisation and identify the main initiatives and use of IT to gauge the overall perception of the IT contribution to the organisation’s revenue stream.  Try and work out whether your organisation is ‘Type1’ – seeing IT as an overhead or ‘Type2’ seeing IT and technology as an enabler.  You may find that your organisation is a ‘Type 3’ - a blend of both, exploiting technology for increased revenue, but continually striving to optimise costs benefit of IT by reuse and strong oversight and governance.

Enterprise Architecture, including TOGAF, incorporates analysis of strategy and strives to align business and IT, harnessing  technology to support organisational goals and objectives. 

Modelling approaches, such as ArchiMate and other Enterprise Modelling help model the organisation top down, starting from the SWOT anlysis, balanced scorecards. Identifying capabilities that support the high level drivers.  These high level analysis  cascades down from the high level initiatives through to individual projects and transitional architectures,  giving traceability from the business strategy through to implementation. The overall model aids communication and colalboration between stakeholder groups and also within the overall organisational business and operational hierarchy.

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